Cybersecurity can feel like a huge, complex topic, but here’s something that might surprise you: your biggest security risk isn’t just the software you use — it’s your own team. Today’s hackers have become pros at tricking people into handing over sensitive information. So while you should definitely install malware, spyware and antivirus software, that’s no longer enough to keep your business and client data safe. Educating your team is essential.
In this blog, we’ll break down the risks, the methods hackers use to breach systems and tips to help your team keep your business safe.
Risks of a cybersecurity breach
Most hackers are after your data. They often sell it to third parties who can combine it with other information and launch an attack. Some even lock down your systems and hold them for ransom.
Once they’re in, hackers can:
- Steal confidential info
- Hijack your webcam
- Get your usernames and passwords
- Install malware
- Spy on your activities through spyware
- Sell your details to add you to a botnet — a network of compromised devices
- Download malicious apps to your device
A breach could result in stolen identities or worse, problems that could take years to fix.
Common cybersecurity threats
Hackers often rely on social engineering — manipulating people into giving up confidential info. These threats can come through email, text, voice messages or even calendar invites.
They’re clever, too. Hackers might browse your social media, find out some personal details, and send a message that sounds like it’s from a friend or colleague. They create urgency, like a fake message from the CEO asking for an immediate payment, making it easy to fall into their trap.
Password hygiene and multi-factor authentication (MFA)
Strong, unique passwords are your first line of defence. Encourage your team to use long, complex passwords and consider using a password manager to store them securely. Better yet, implement multi-factor authentication (MFA) across all accounts. MFA requires an extra step — like a text message code — and a password, making it much harder for hackers to gain access.
Cybersecurity tips for your team
Even if you don’t have formal training for your staff, everyone on your team should know the basics of how these threats work. Here are a few simple ways they can protect your business:
- Clean desk policy: No passwords on Post-it notes left out in the open. And always be aware of who’s around when you’re working.
- Be social media smart: Don’t post personal details like travel plans — hackers use this info to their advantage.
- Stay alert: If you find a random flash drive or get an unexpected email, call or text, think twice before engaging.
- Avoid public WIFI: Unless you’re using a VPN, steer clear of public WIFI with your work devices.
Regular software updates and patching
Make sure your team regularly updates their software, including operating systems and security programs. Hackers often exploit vulnerabilities in outdated software, so keeping everything up to date can close these gaps.
Phishing emails
Don’t let your team members be tricked into giving away sensitive information or taking a dangerous action (such as clicking a link or opening an attachment). Share these red flags with your team:
- Suspicious subject lines: If it doesn’t match the content or you never requested it, it’s a red flag.
- Unfamiliar recipients: If you don’t know the other people copied on the email, it’s worth questioning.
- Strange senders: Even if you recognize the name, if the email feels off or unusual, be cautious.
- Odd hours: Emails from colleagues sent at 3 AM? Be wary.
- Unexpected attachments: If it wasn’t expected, don’t open it.
- Urgency and threats: Hackers often pressure you to act quickly. If you’re feeling rushed, double-check before responding.
- Spelling mistakes in links: Hover over any link — if the URL looks suspicious or doesn’t match, stay away.
Backup and recovery plans
Having a solid backup and recovery plan is crucial. Encourage regular backups of your data so that if your business does experience a breach, you can restore your systems quickly and minimize damage. Additionally, consider creating a cybersecurity incident response plan that outlines the steps to take if a breach occurs. This will help you act quickly and reduce downtime.
Security for remote work
With more businesses allowing remote work, it's important to take extra security measures for remote teams. Make sure they are using secure connections, like a VPN, to access company systems. Encourage them to secure their home networks and avoid working on personal devices without company-approved security measures.
Common scams and ransomware prevention
Ransomware is a growing threat, where hackers lock down your systems and demand payment to restore access. You can protect your business by making sure your team is aware of these scams and by backing up your data regularly to avoid being held ransom. Additionally, you can take measures like restricting file downloads or limiting access to sensitive data to protect your systems from ransomware attacks.
Security audits and penetration testing
It’s also worth investing in regular security audits or penetration testing to identify any potential vulnerabilities before hackers do. There are even low-cost or free tools that small businesses can use to test their defenses.
If the whole topic of cybersecurity feels overwhelming, you’re not alone. We work with Proactis, a trusted cybersecurity partner specializing in solutions for small- and medium-sized businesses. They also led a cybersecurity training for our team that was incredibly helpful.
Need more advice for running your business? Check out our small business blog for more great tips!
